Privacy Policy

We take your privacy very seriously and are committed to protecting the personal information you share when you use our services. This Privacy Policy describes how we collect, use, protect and share your information. Please read it carefully before using our services.

1. Information We Collect

When you visit our website, apply for insurance or interact with us, we may collect the following information:

Personal information: such as your name, address, phone number, email address, date of birth and social security number.

Health information: sensitive information related to your health status, such as medical records, physical examination results and prescription information.

Financial information: financial data used to pay insurance premiums or claims, including bank account and credit card information.

Technical information: including technical data such as your IP address, device type, browser information, access time, etc., to improve user experience.

2. How We Use Your Information

The information we collect will be used for the following purposes:

Provide insurance services: process your insurance application, manage insurance policies, process claims and provide customer support.

Improve services: analyze data and user feedback to improve our insurance products, services and website features.

Comply with legal requirements: ensure that we comply with relevant laws, regulations and regulatory requirements.

Marketing: Send you insurance-related offers, notifications and promotions with your consent.

3. Sharing and disclosure of information

We promise not to sell or rent your personal information. We only share your information in the following circumstances:

Service providers: Share your information with third parties that help us provide services (such as payment processing companies, IT service companies). These third parties must comply with our data privacy standards.

Legal obligations: When the law requires or government agencies or courts order us to disclose information, we will comply with relevant regulations.

Emergency: In an emergency involving the health and safety of you or others, we may share necessary information.

4. How we protect your information

We have taken technical, physical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or destruction. These measures include encryption technology, secure servers and access controls. Nevertheless, network transmission still has certain risks and we cannot guarantee the absolute security of information.

5. Your privacy rights

According to relevant laws, you have the following rights:

Access and correction: You have the right to access the personal information we store and ask us to correct any inaccurate or incomplete information.

Right to Deletion: In certain circumstances, you can request that we delete your personal information, unless otherwise required by law.

Restriction of Processing: You have the right to request that we restrict the processing of your personal information.

Withdrawal of Consent: You can withdraw your consent to our use of your information at any time, but this will not affect the data processing we performed based on consent before withdrawal.

6. Cookie Policy

We use Cookies and similar technologies to enhance your experience on our website. Cookies help us analyze user behavior, customize content and advertising, and you can manage and reject the use of Cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our information collection practices. We recommend that you review this policy regularly to learn about any modifications or updates.